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Tile FAQs
You can order a sample directly from any of our product pages. We offer both 6x6 color swatches and full-size 12x12 samples for each pattern and color.
While our tiles are listed with a nominal size of 12 inches, the actual dimensions can vary slightly depending on the tile body:
- Chunky Terrazzo: Actual size is 11 13/16"
- Polar Ice Terrazzo: Actual size is 11 ¾"
Please note that because our tiles are crafted using recycled materials, slight variations in size are to be expected.
The thickness of our tiles varies by material:
- Chunky Terrazzo Tiles: Approximately ½ inch thick
- Polar Ice Terrazzo Tiles: Approximately ¼ inch thick
Please note that because our tiles are crafted using recycled materials, slight variations in thickness are to be expected.
Our tiles are sold by the box, and the minimum order quantity is 1 box. Each box contains 8 tiles, which equals 8 square feet of coverage.
To ensure accuracy and avoid miscalculations, we highly recommend working with a professional tile contractor to determine the exact measurements and quantities for your project.
As a general rule of thumb, we also suggest ordering at least 10% extra square footage. This allows for cuts, pattern alignment, and a little wiggle room.
Our tiles are approved for installation in the following spaces:
- Indoor wall applications (dry areas)
- Commercial wall applications
- Light-traffic residential flooring
- Intermittent wet areas (e.g., shower walls)
NOT Suitable for:
- Commercial or high-traffic flooring
- Submerged applications (pools, fountains, etc.)
- Shower floors
- Countertops
- Steam showers or saunas
- Outdoor installations
We recommend using a non-sanded grout to help protect the tile surface. Fine aggregate grouts maybe be used with caution.
Absolutely! We love collaborating on custom designs. Just send your custom inquiry to Hello@LIVDEN.com, and we’ll be happy to explore the possibilities with you.
Our standard lead time for full orders placed through our website is approximately 3-4 weeks. However, because our tiles are made-to-order, lead times may vary.
If you’re working on a tight timeline or have questions about current turnaround times, feel free to reach out to us at hello@livden.com
Clean gently using a soft cloth, warm water, and a pH-neutral cleaner or non-acidic soap. For detailed care instructions and recommendations, please refer to our Installation Guidelines.
Use a wet saw with the design facing up. After cutting, allow the tile to fully air dry, then re-seal the cut edges before installation.
Definitely! Sealing and re-sealing is an important step to protect your installation.
- Be sure to re-seal any cut tile edges before installation.
- After installation, apply a high-quality, penetrating sealer to both the tile and grout lines.
- Re-apply sealant regularly based on the sealer manufacturer’s recommendations!
Each tile order is made-to-order just for you, so we’re unable to accept returns. That’s why we always recommend ordering samples first; seeing the tile in person is the best way to feel confident before making your final selection.
We’re happy to explore international shipping options! Please reach out to us at Hello@LIVDEN.com with your location and project details, and our team will assist you.
We’re here for you! If you have any questions, concerns, or if something doesn’t go as planned, please don’t hesitate to reach out.
Give us a call at (858) 290-4700 (Monday–Friday, 8:00 AM – 4:30 PM PST) or send us an email at Hello@LIVDEN.com. We’re always happy to help!
In the unlikely event of product failure, LIVDEN will repair or replace the affected area of materials (at our discretion) up to the original square foot cost of the defective tile. All claims must be submitted to LIVDEN before removal or re-installation begins.
LIVDEN is not responsible for material failures as a result of:
- Normal wear and tear
- Cracking due to movement or instability in substrate/framing
- Environmental damage (weather, flood, fire, acts of God)
This warranty is valid for two years from the date of shipment.
Wallpaper FAQs
Glad you asked! A pattern repeat refers to the vertical distance between a design element and where it appears again in the same pattern.
If you need specific pattern repeat measurements or additional details, please don’t hesitate to reach out to us! We're happy to help ensure you get the perfect fit for your project.
LIVDEN wallpaper is fiber-based, PVC-free and has a smooth, matte finish. It is Type II Certified, meaning it’s tough enough for high-traffic areas and can be used in humid spaces. This is a non-pasted wallpaper; paste must be applied during installation.
Absolutely! Our wallpaper has strength and style. It can handle humidity, making it suitable for bathrooms and kitchens.
Our samples are 8.5” x 11” and include a swatch plus a visual of how it looks on a wall. To order, just select ‘Swatch” from the drop-down menu on any product page.
Your wallpaper was printed just for you when your order was placed, so we can’t accept returns. That’s why samples are your best friend; see it in person before you commit!
We’ll make it right! Send us an email (with pictures!) to hello@livden.com and we will help get it sorted out.
We can! Let’s collaborate to create something uniquely yours. Drop us a line at hello@livden.com.
Measure the tallest and widest points of your wall. Doing multiple walls? Measure the width of each wall and combine those measurements together. No need to subtract any sloped areas, windows, doors, or other obstacles; they’ll be cut out during installation.
Let’s do the math!
Step 1: Get your Stats
Measure the height and width of your wall in feet. See answer to above question for more details on how to measure your space. Multiply those together to get your total square footage. Example: Your wall is 10 ft tall x12 ft wide = 120 sq ft
Step 2: Understand Linear Yards (it’s easier than it sounds!)
1 linear yard is 36 inches, or 3 feet, in length.
Our rolls come in 2 widths, so coverage per linear yard looks like this:
- 24” (2 feet) roll: 3 ft (length) x 2 ft (width) = 6 sq ft per linear yard
- 48” (4 feet) roll: 3 ft x 4 ft = 12 sq ft per linear yard
Step 3: Quick Math
Now divide your total wall area by the square footage per
linear yard. So, for a 120 sq ft wall:
- Using a 24” roll: 120 ÷ 6 = 20 yards
- Using a 48” roll: 120 ÷ 12 = 10 yards
You’re basically a math magician now.
Step 4: Add some Wiggle Room
Because patterns need to line up and sometimes mistakes are made, we suggest adding 10-20% extra to your order.
- For 10% buffer: multiply your yardage by 1.1
- For 20% buffer: multiply your yardage by 1.2
If you’re still feeling unsure, send your wall dimensions to hello@livden.com and we’ll help do the number-crunching!
While many people do choose DIY, we strongly recommend calling in the pros to install your wallpaper for the best results.
Our wallpaper is formulated to work with most wallpaper adhesives on the market. For recommendations, see the Technical Details on each product page.
Dust with a soft towel or duster. For marks or stains, gently dab (don’t scrub!) the area with a slightly damp sponge and a little soapy water. Rinse with lukewarm water and pat dry.